FAQs

DoggoRamps are designed around how dogs actually use a ramp, not just how a ramp is manufactured.

From the functionality to the visual design, our focus is on safety, and everyday usability. Features like our PAWGRIP high-traction surface, optional side rails, and long, gradual inclines are intended to help dogs feel secure, stable, and more confident on the ramp.

We offer multiple ramp models so dogs can use the ramp that fits their body size, weight, and environment, rather than forcing them into a one-size-fits-all solution.

Equally important, DoggoRamps are built to the same quality and aesthetic as your furniture, being made of solid hardwood with 5 finish options.
They’re made to complement your space rather than look like a temporary accessory you need to hide when guests come over.

Our dog ramps cost more because they are built differently, and built to last.

Many lower-priced dog ramps are made from soft pine, plywood, or composite materials and manufactured overseas to reduce costs. In contrast, all DoggoRamps dog ramps are made from furniture-grade solid maple hardwood and crafted in North America. Solid hardwood is significantly stronger and more durable than softwood or plywood, and premium materials and finishing simply cost more.

We also design our ramps for dogs first - not for manufacturing efficiency. While many brands sell a single small ramp as a “one-size-fits-all” solution, we offer multiple ramp sizes, adjustable heights, and safety features so dogs can use them comfortably and confidently. These design choices add cost, but they improve stability, safety, and long-term usability.

Finally, longevity matters. Cheaper ramps often loosen, break, or deteriorate over time, leading owners to replace them more than once. Many of our customers describe DoggoRamps as a “buy-once” dog ramp — built to last your dog’s lifetime and often beyond.

We believe that investing in a durable, well-built ramp can actually be more affordable and economical than repeatedly replacing lower-quality alternatives.

Yes. In fact, the original DoggoRamp was designed for Crusoe the Dachshund after having gone through IVDD. So designing and building ramps that are exceptionally safe and functional for dogs with mobility challenges, including IVDD, arthritis, senior weakness, and post-surgical recovery, has been at our core since the beginning.

Our long, gradual incline reduces strain on a dog’s spine and joints compared to steep steps or short ramps. The solid hardwood construction is strong and stable, which is especially important for dogs that need stability and confidence when using the ramp.

While every dog’s condition is unique, many customers choose DoggoRamps specifically on the recommendation of their veterinarian or rehabilitation specialist as a safer alternative to jumping, stairs, or steep slippery carpeted ramps.

We have also proudly been endorsed by several reputable veterinarians, dog trainers, and neurologists, such as Dr. Lisa Lippman is a trusted veterinary voice on Good Morning America.

Dog ramps are a beneficial for the majority of dogs, but there are a few circumstances where a ramp may not be needed or even recommended.

Young, highly athletic dogs who comfortably jump without impact concerns may not need a ramp. However, many owners choose to introduce a ramp before mobility becomes an issue or while a dog is young so they develop the habit of using a ramp instead of jumping as they age.

For dogs recovering from surgery
(such as spinal or orthopedic procedures) should not use ramps until they are fully healed and/or cleared by a veterinarian. Once recovered, however, ramps can help reduce impact and lower the risk of re-injury.

For dogs with conditions or a medical history that make them especially vulnerable to serious injury, such as IVDD, the safest option is often to restrict access to furniture entirely. However, that isn’t always practical or realistic in everyday life, and if a dog is likely to attempt getting on or off furniture anyway, using a properly designed ramp is significantly safer than having no ramp at all.

DoggoRamps are crafted here in North America using solid hardwood and premium materials.

We manufacture locally to maintain close oversight of quality, materials, and workmanship at every stage of production. Producing our ramps in North America allows us to hold tighter quality standards, support local manufacturing, and avoid many of the compromises that come with mass overseas production.

This approach ensures each ramp is built to the same durability, safety, and finishing standards our customers expect.

PAWGRIP™ is DoggoRamps’ high-traction, non-slip walking surface designed to help dogs maintain secure footing while using a ramp.

It’s a soft, rubbery material that provides amazing grip for dogs of all abilities, and resultantly also means dogs use the ramps more confidently and thus, reliably. Unlike carpeted ramp surfaces, which are often slippery, can shed, and are harder to clean, PAWGRIP maintains reliable paw traction and is easy to keep clean.

PAWGRIP is especially beneficial and important for senior dogs, dogs with IVDD, arthritis, or mobility challenges, where straining or slipping can be harmful.

The entire surface board & mat is also replaceable, allowing the ramp to be refreshed if wear ever occurs.

Yes. Many DoggoRamps components are designed to be replaceable or upgradable.

For instance, some customers choose to add extra side rails for additional guidance or peace of mind - these can all be purchased separately as well.

In addition, all DoggoRamps are designed with a replaceable walking surface. The surface board and high-traction PAWGRIP mat can be replaced if they show wear over time, allowing you to refresh your ramp without replacing the entire structure.

This modular approach helps extend the life of your ramp and gives you flexibility as your dog’s needs change.

For orders to the USA, orders ship same day from Tennessee, and transit time is usually 2-5 days to arrive anywhere across USA. (Hawaii and outlying US territories may have an added fee or shipping time)

For orders to Canada, orders ship same day from Ontario, with a transit time of 3-6 days to arrive anywhere across Canada.

For international orders (outside USA & Canada), we ship to most countries for an extra cost. Depending on the country and import regulations, taxes/duties may apply on import.

Shipping is FREE to mainland USA & Canada.

Extra shipping costs apply to international destinations or outlying US states/territories like Hawaii. You can determine the cost by putting in your address information at checkout (before purchasing) to see the cost and estimated arrival date.

We do not ship to Mexico and some other international countries at this time.

We offer several convenient and secure payment options at checkout.

In addition to major credit and debit cards, we support PayPal, Shop Pay, and the buy-now-pay-later option of Sezzle, which allows customers to split their purchase into four interest-free payments.

All options are displayed clearly during checkout so you can choose what works best for you.

With both our ramps, we include a very effective 3 step process to train any dog. You can take a look at these on our training page. Even if you're confident in your dog's ability, we highly recommend you follow the process anyway to ensure the best possible introduction for your pup. 

The majority of dogs take to the ramp very well, many getting the hang of it overnight. Some dogs need a little more time, which is perfectly normal. These dogs require a little more patience and dedication, but all dogs are definitely capable, and if yours needs a little extra help, we are always happy to provide personalized coaching and guidance for you and your dog. 

If your dog is having trouble, please reach out to us. Oftentimes there is something we can do to help, and we do encourage people to practice and train for at least two weeks before deciding to return the ramp if needed.

If you experience any issue with your ramp especially upon receiving it, please contact us for an immediate solution.

While problems are rare, occasional issues can occur with wooden products especially during shipping. If something isn’t right, our team will assess the situation and work with you to provide the appropriate solution - whether that means replacing a part, repairing the ramp, or replacing it entirely under our 3-year manufacturer’s warranty.

Our goal is simple: if there’s an issue related to the product or its delivery, we’ll make it right, 100%.

Yes. All DoggoRamps include a 3-year manufacturer’s warranty.

This warranty covers manufacturing defects, shipping damage, and issues related to normal use and workmanship. If a problem arises during the warranty period, we will repair the ramp, provide replacement parts, or replace the ramp entirely, depending on the situation.

Our goal is simple: if something isn’t right due to how the ramp was made or delivered, we’ll make it right.